“The secret is the system.” –Michael E. Gerber In 2011, I had the pleasure of helping Tom Ziglar, son of Zig Ziglar, create a powerful business assessment for Zig Ziglar’s last book Born To Win, which Tom co-authored. Tom and I had our own lists of the core systems a business should have, and they were a little different. As…
THE 5 VITAL COMPONENTS OF A SYSTEM; COMPONENT: Systems Component #5: Position Results Descriptions
Once you’ve determined what positions you are going to fulfill in the business, you need to fill in the other boxes. Position descriptions or job descriptions is the next component. Position descriptions outline each of the roles and the duties required to fulfill that position. Many job description examples are long and cumbersome. A simple way to do it…
THE 5 VITAL COMPONENTS OF A SYSTEM; COMPONENT: #3 Policies, #4 Procedures
Systems Component #3: Policies These are the guidelines—the rules and regulations. Policies are to clarify expectations on conduct issues, dress code, etc. A good example of a set of policies is what would be in your Employee Handbook. Be sure that your policies complement your mission rather than compete with it. For instance, if your mission is to provide the…
The Four Roles of the Business Owner
On the Wheel of Life, mentioned in Chapter 1, there’s a spoke called“Career.” You want to think about what role you want to fulfill in your smallbusiness. Don’t worry about how right now. Just think about your life goalsand what kind of work lifestyle you are after. Remember that you want todesign your business around your life goals. There are…
The 5 Vital Components of a System; Component: #2 The Organizational Chart
If you understand and apply the following components, you can systematize just about anything. Assembling these five components creates the ultimate system. I believe these five components will work for any type of business or organization:1. The Mission2. The Organizational Chart3. Policies4. Procedures5. Job Descriptions Owning your own business can be overwhelming because of the numberof “hats” you have to…