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Outside Educational Events (Are they worth it?) cont.

A Sense of Community This is my favorite benefit. Phenomenal leadership is creating a community. A community of people with a shared vision, a shared mission, and a shared purpose. A community of people who support one another and operate by the same set of values. When you travel with your staff members or attend events together, you can bond…

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Outside Educational Events (Are they worth it?) cont.

Here are the benefits I’ve seen from sending employees to outside events: Exposure to ExpertsThis is where you get leverage. Let an expert who has invested thousands of hours train my staff while I get other things done. Or better yet, we attend together so we can compare notes and share the experience.Exposure to New IdeasNew ideas create vision, which…

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Outside Educational Events (Are they worth it?)

   Educating your staff on technical as well as customer service, personal development, and leadership yields phenomenal returns, but most small businesses (and large companies) don’t do this very well. I mentioned the little island on the Great Barrier Reef earlier. Just a little bit of training would havegone a long way to improve the service I received there.   At…

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What Meetings Should You Have? (cont.)

Weekly Staff Meeting This is your big meeting where you have the entire staff together. It is important for your staff to see the team as one. Production staff tend to think that office people sit around with their feet on the desk eating chocolates all day, and the office staff may think the production staff isn’t trying hard enough,…

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What Meetings Should You Have?

Daily Production MeetingIf you have production staff like technicians or people who build or ship the product, you want to meet with them daily. Why? Because there is one thing that’s on the mind of most typical production workers: What’s going on at home? They’re thinking about what they need to do (or want to do) when they get home.…

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