FTI—The #1 Reason People Don’t Reach Their Goals Several years ago, I was speaking at a seminar to a group of business owners and sharing that many people have ideas, but they never act on those ideas, therefore their vision never becomes a reality. My friend Kirby Lammers was sitting on the front row and muttered “FTI” to the person next…
Phenomenal Orientation
Orientation is a very important process for a successful employment experience. Think about how a brand-new employee feels when they join a brand-new team. Your job as a leader is to make sure the new hire comes aboard successfully. All of your staff should be trained on how to treat one another, and someone should have the responsibility…
Phenomenal Interviewing
Remember that acquiring “internal clients” is a marketing process. You have recruited them, now this is the first “sales call.” You are going to qualify them and they are going to qualify you, just like in a sales process. You may or may not have met them before. What is their first impression of you? As I…
The Application Process
Before interviewing someone, have the person fill out an application. You can get employment applications from a variety of sources for your state. You want to have a system for this that doesn’t require you to be involved. Since it’s a sales process, I don’t like to break the connection. If this person is desirable, other…
Phenomenal Compensation
One of the frequently asked questions I get as a business coach is, “How do I pay my people so they will perform?” The answer, “You don’t.” Studies have revealed that employees rate their pay behind four other more important factors, such as 1) how they are treated, 2) whether they feel “in” on things, 3) their benefits,…