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Phenomenal Orientation

    Orientation is a very important process for a successful employment experience. Think about how a brand-new employee feels when they join a brand-new team. Your job as a leader is to make sure the new hire comes aboard successfully. All of your staff should be trained on how to treat one another, and someone should have the responsibility…

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Phenomenal Interviewing

     Remember that acquiring “internal clients” is a marketing process. You have recruited them, now this is the first “sales call.” You are going to qualify them and they are going to qualify you, just like in a sales process.     You may or may not have met them before. What is their first impression of you? As I…

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The Application Process

      Before interviewing someone, have the person fill out an application. You can get employment applications from a variety of sources for your state. You want to have a system for this that doesn’t require you to be involved.    Since it’s a sales process, I don’t like to break the connection. If this person is desirable, other…

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Phenomenal Compensation

    One of the frequently asked questions I get as a business coach is, “How do I pay my people so they will perform?” The answer, “You don’t.” Studies have revealed that employees rate their pay behind four other more important factors, such as 1) how they are treated, 2) whether they feel “in” on things, 3) their benefits,…

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Finding Phenomenal Team Members (Cont.)

    Jim Bardwell was my special referral marketing agent who helped me implement my referral marketing systems. He was with me for eight years and did practically everything in my company before taking up that role. I met Jim at an industry networking group and my positive attitude is what attracted him to me. His words were, “Whatever that…

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