Best-Selling Author of “The Starbucks Experience” Speaking at My Next Round Table
August 4, 2009
Dr. Michelli has been on the inside of some of the most successful "experiential" companies in the world. His latest book The New Gold Standard is an insider's look at The Ritz Carlton.
We are very blessed to have him live and in person. We will have a video invitation from Dr. Michelli on the blog soon, so come back ya hear.
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I just purchased this book. Looks like it will be a great addition to my personal development library.
Excellent! A big surprise to me was “When Fish Fly”. We just had a great workshop with Joseph. What a phenomenal guy he is!